Q: How do I place an order?
A: You have to send an e-mail to firstname.lastname@example.org
Q: How is it possible to have further information regarding products?
A: If the details on line are not enough please feel free to contact us at email@example.com
Q: Is VAT included in the prices?
A: Yes, the foreign client has to calculate a 20% rebate
Q: Is transport included in the prices?
A: No, the cost of transport depends on which country where the goods will be delivered
Q: Can I modify or cancel the order?
A: Yes It is possible before the reception of the payment.
Q: Which is the delivery time?
A: Ra.Ma. manages the order in 48 hours for 90% of articles. However, the delivery time is within 10/15 working days.
Q: How is it possible to pay?
A: At the moment it is possible to pay by bank transfer after the receipt of the pro-forma invoice